Privacy Policy

We may collect contact details such as your name, email address, phone number, company name, and billing information when you create an account, place an order, or contact SastoHost.

We may also collect service-related information such as domain names, hosting usage data, support ticket content, payment status, and technical logs needed to operate and secure our services.

When you browse the website, standard analytics, device, browser, IP address, and cookie-related information may be collected to improve performance, security, and support.

We use personal and account information to provide hosting, domains, support, billing, account management, fraud prevention, and service-related communication.

We may use service data to troubleshoot incidents, improve uptime, detect abuse, enforce service limits, and maintain platform reliability.

We may contact you about invoices, support tickets, maintenance notices, service changes, renewals, and important policy updates.

We do not sell your personal information. We may share information only where needed to deliver services, process payments, handle domain registration, respond to lawful requests, or protect our systems and customers.

Third-party processors such as payment providers, registrars, infrastructure vendors, and customer support tools may receive limited data necessary for their part of the service.

We may disclose information where required by law, to investigate abuse, or to prevent harm to the platform, our customers, or other parties.

Our website may use cookies or similar technologies for session handling, analytics, login continuity, and website performance.

You can limit some cookie behavior through your browser settings, but parts of the site or client area may not function correctly if essential cookies are disabled.

We retain information for as long as it is reasonably necessary to provide services, comply with billing and legal obligations, resolve disputes, and enforce agreements.

We apply practical administrative, technical, and operational safeguards to protect customer information, but no online system can be guaranteed fully secure.

Customers remain responsible for the security of their own account credentials, application code, website content, and backups stored outside our platform.

You may request account-related updates, billing corrections, or support help through our normal contact and client area channels.

Where applicable, you may request access to or correction of certain personal information we hold, subject to technical, billing, security, and legal limits.

If you no longer wish to receive non-essential communication, you may opt out where that option is available.

We may update this Privacy Policy from time to time to reflect service, legal, operational, or security changes.

When we make material changes, we may update the page date and, where appropriate, notify customers through the website, email, or client area.