Fair Usage Policy

Some SastoHost plans describe storage, bandwidth, email, or related features as unlimited or flexible under fair usage policy. This policy explains how those resources are expected to be used in practice.

The goal is to keep the platform stable, secure, and usable for all customers on shared infrastructure while still allowing normal business and website growth.

Fair usage is intended for standard websites, blogs, WordPress sites, client portals, business sites, lightweight web applications, and normal related email usage.

Normal usage includes reasonable website files, application assets, databases, media, backups needed for day-to-day site operation, and traffic patterns consistent with the selected hosting tier.

Customers should choose a plan that matches the expected workload and move to higher plans or VPS when the project outgrows shared hosting behavior.

Using shared hosting primarily as a file storage service, backup archive, download mirror, streaming platform, or unrelated data warehouse is not considered fair usage.

Running workloads that consume excessive CPU, RAM, disk I/O, inode counts, mail throughput, database load, or long-running background processes in a way that affects platform stability may breach this policy.

Bulk email activity, abusive outbound mail behavior, automated spam-like behavior, or activity that damages sender reputation is not permitted under fair usage.

Hosting illegal content, malware, phishing content, harmful automation, or abusive scripts is outside fair usage and may trigger immediate restriction or suspension.

We may review storage growth, inode counts, CPU load, RAM pressure, I/O patterns, bandwidth spikes, database activity, and email behavior where needed to protect service quality.

Shared hosting accounts remain subject to the practical limits of the selected plan, server stability requirements, security controls, and any technical restrictions published for that service.

If a workload consistently exceeds what the plan is intended to support, we may ask the customer to reduce usage, optimize the workload, upgrade plans, or move to VPS.

Where possible, we aim to notify customers before taking restrictive action on ordinary overuse cases, especially when the issue can be solved through optimization or an upgrade.

For urgent security, abuse, spam, or platform-impacting issues, we may limit, suspend, or isolate services without prior notice where needed to protect the system or other customers.

Repeated or unresolved breaches of fair usage may lead to service restrictions, upgrade requirements, or account suspension under the applicable service terms.

If your site, app, store, or client workload is growing quickly, contact SastoHost before performance or policy issues appear. We can usually point you toward a better shared plan or a VPS path.

Choosing the right plan early is the cleanest way to avoid service friction, especially for high-traffic websites, bulk email needs, or heavier application workloads.